YOUR SUPPORT WORKSPACE

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IT EXPERTISE SINCE 2006

Windows users

Screenshots

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Waiting for device…

Blocked sign-ins

DEVICE HEALTH & LICENSES

Device & license alerts

Disk and Outlook storage issues, plus Windows, Office and RDS license warnings.

Account security

Add user account

Manage identity, company scope and permissions

Account details

Company & device access

Permissions

Role access

Use 12–128 characters. Share the password with the engineer through your approved channel.
USERS & ACCESS

Access scope

How access rules work

Allow access to selected customers or devices. Denying a customer hides all its devices; denying a device overrides customer and group grants. SuperAdmin retains full access.

For user access, group grants are added to these rules. Uncheck this option to limit the account to selected resources and group grants.

Group members

Add resource rule

Choose the company, target and permission.

Current rules